It’s guaranteed to create indigestion and a collective “ugh” in any training session – Playback Time. When I conduct a class or coaching session focused on performance, I always start...
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The 1980s ushered in the age of the Valley Girl and its unusual speech pattern, embodied by a relentless upward inflection at the end of every sentence. The phenomenon came...
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Most people probably admire Jim Collins for his business insights and thought leadership, which he has shared in a series of bestsellers including Good to Great and Built to Last....
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When we prepare any presentation or performance, we tend to spend the bulk of our time on what we say. However, our words may play only a small role in...
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The value of the pause cuts both ways. Sure, it allows you, the speaker, time to gather your thoughts, but consider this: pauses are essential for your audience too. They...
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One of the ways . . . uh . . . we try to fill the . . . uh . . . silence when we speak on-camera is through...
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One of the best pieces of advice I have ever received came during the early years of my broadcast career, from my co-anchor on a morning show. He was about...
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In the movie Ferris Bueller’s Day Off, actor Ben Stein memorably played an economics teacher who famously uttered the words that have become a catchphrase: “Bueller? Bueller?” Stein spoke in...
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