“It’s never going to be easy to have crucial conversations. They’re difficult, and nothing makes them simple,” says Emily Gregory, co-author of “Crucial Conversations.” In this episode, Emily joins Karin Reed to discuss how to navigate tough discussions, especially when delivering negative feedback during performance reviews.
Emily breaks down the realities of high-stakes conversations—those situations where opposing views and strong emotions come into play—and how they can shape relationships and outcomes. How can leaders better prepare for these moments? How does understanding the other person’s perspective create a more productive conversation?
This episode offers leaders practical advice on maintaining psychological safety and handling tough conversations with sensitivity. Emily also highlights the importance of clear communication, especially in virtual settings where non-verbal cues are lacking. Tune in as Karin and Emily discuss how to enhance your leadership communication and foster a more supportive and engaging work environment.
