Most of what we say isn’t planned, and communication expert Matt Abrahams wants us to stop fearing those moments and start embracing them. Karin Reed talks with Matt, a Stanford lecturer and author of Think Faster, Talk Smarter, about how to stay grounded when you’re put on the spot. Why do we freeze when asked an unexpected question or stumble through small talk? What if the key to speaking well off the cuff isn’t perfection, but presence?
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